Mean scores were calculated to determine the average of positive or negative responses. Methods A cross-sectional study design was used to gather patient feedback on empathy and quality of care using Service Quality Measures (SERVQUAL) and Dental Satisfaction Questionnaire (DSQ) frameworks. The aim of this study is to collect patient feedback on their perception of the quality of care they receive at the Heroes clinic. Abstract : Background The Heroes Clinic is a unique dental clinic housed at the University of Colorado School of Dental Medicine that offers military veterans dental care at no or minimal cost.
0 Comments
Leave a Reply. |